How to use

Dear customer,

Thank you for visiting the Alpha Transfers online page.

To make your online transfer through the customer's area, it is necessary to follow the instructions below:

FOR NOT REGISTERED CUSTOMERS:

We suggest that before making your transaction and registration contact our Compliance team who will guide you step by step of the registration and the necessary documentation.

Contact Email: compliance@alphatransfers.eu

Tel + 44 20 8960 4140

Step by step:

  • Register in the customer area at Alpha Transfers website, click on the link to access: http://alphatransfers.co.uk/client_area/RegisterNew.php
  • Fill in all fields with your personal data
  • You will receive an email from Alpha Transfers to validate your registration.
  • After validating your e-mail, make sure that you have sent the duly certified documents (as explained below)
  • Your registration will be reviewed by our Compliance department who will approve you as soon as your documents are checked.
  • After approved registration you can already log in the customer's area and make your own shipment.
NECESSARY DOCUMENTS:

  • Copy of your ID's
  • Proof of address (These documents must be certified).
You will be able to certify the docs at any one of the post offices (Royal Mail).

To facilitate I'm sent a link so you can check the address of a closer.

http://www.postoffice.co.uk/branch-finder

PAYMENT METHODS

  • Credit and Debit Card
  • Online transfers to our Bank Account
TYPES OF DOCUMENTS ACCEPTED AS ID AND PROOF OF RESIDENCE:

  • Valid proof of ID
  • Valid signed passport (preferable)
  • UK/EU residence permit
  • UK/EU photo driving license
  • UK/EU identity card
Valid proof of address (whenever possible bring more than 1) Docs that need to be dated within 3 months

  • Gas bill • Electricity bill
  • Water bill • Telephone bill (Land Line only)
  • Sky TV
  • Virgin TV
  • Credit Card Statement * must contain: Letter Head, Card number, name and address
  • Credit Institution Statement (Banks, Buildings Societies, Credit Unions) must contain: Letter Head, Sort Code / Account
  • Finance Institution Letter (Banks, Buildings Societies, Credit Unions) *must contain: Letter Head, Full name and address.
  • Life Insurance / Life Assurance • Home Office Letter
  • Government department letter
Docs that are valid for Current Year / Period

  • Current Motor Insurance Certificate
  • Current Tenancy Agreement Must from a Local Council or a recognized Letting Agency
  • Current UK Driving License
  • Council tax
  • NHS Medical Card (GP Registration)
IF YOU CAN NOT CERTIFY YOUR DOCUMENTS WE CAN MAKE YOUR ONLINE VERIFICATION, CONTACT US FOR FURTHER DETAILS.

E-mail para contato: compliance@alphatransfers.eu

Tel + 44 20 8960 4140